RESERVE TERMS

Company policy

AVAILABILITY OF SERVICE

We are entitled, on behalf of the service provider, to refuse any order placed by you. We do not guarantee to successfully allocate a service provider to every booking request. In the unlikely event that we are unable to allocate a provider to your booking request we will email you to advise you as soon as possible.

PAYMENT

You confirm that the payment details you provide to us for the purpose of booking a service are correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the service.

AMENDMENTS

You can make changes to your reservation on-line up to 24 hours before the pick-up or arrival time. After this period you must contact us to the email included in your booking confirmation.
Changes to your reservation must be submitted via the Edit Your Reservation section using your email and the ID included in your confirmation email.
Amendments or cancellation requests can not be made with the driver.

CANCELLATIONS

You will not be charged for cancellations if you cancel at least 24 hours before the scheduled transfer pick up time. In case you cancel in this period, we will only give back a 90% of the paid amount. (10% as cancellation cost and missing bookings).

You can cancel your reservation on-line or via email up to 24 hours before the pick-up or arrival time. After this period you must contact the service provider directly by calling the number provided in your booking confirmation email.

We will advise you as soon as possible to the e-mail address you have provided, if for any reason the service can not be provided and as a result your booking needs to be cancelled.

CONTACT

GET IN TOUCH

We’re always glad to hear from people with enquiries, questions or suggestions on how we can improve our service. Use the form for a quick and easy reservation. Also you can use our telephone or email for reservations. You will receive a quick response within 12 hours.

WE ACCEPT ALL MAJOR CREDIT CARDS

(We charge credit card fees)

Credit & debit card icons
Contact Us

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